Of our full-time staff members, four have been with with us for more than 10 years. The overwhelming success of our programs and services is due to this consistency and commitment. It also speaks to the supportive, nurturing and healthy work environment fostered at the agency.

Our multilingual and multicultural staff members come from many nations that include Mexico, Puerto Rico, Venezuela, the United States, England, Colombia and Kenya.

All personnel are encouraged and supported to pursue higher education degrees and professional development. While working at The Center for Trauma & Resilience, six staff members have achieved master’s degrees, one is currently master’s degree candidates and six have become certified yoga instructors.


Leadership Team

Cathy Phelps, MA, LCSW, RYT* 200
Executive Director
Amy Ulrich, MNM
Director of Administration
Kathi Fanning, MS, LPC
Director of Training
Joan Njagu, MBA
Bilingual (Swahili)
Director of Finance
Enid Nieves, BS, RYT* 200
Bilingual (Spanish)
Program Manager-Hotline Services


Ashley Brown, MA, LPC, RYT* 200
Internship Specialist
Lorena Zamora, BSW
Bilingual (Spanish)
Case Manager
Rosa Richardson, MSW
Bilingual (Spanish)
Elder Specialist
Betsaida Kringle, MSW
Bilingual (Spanish)

Case Manager – position open

Mi Gente – VAWA Legal Solutions

Ginger McGuire, JD, Esq.
Supervising Attorney
Fatima Garcia, BIA Accredited Representative, RYT* 200
Bilingual (Spanish)
Maryan Gomez, BIA Accredited Representative, RYT* 200
Bilingual (Spanish)
VAWA Specialist
Antonio Gonzalez, MA, CACIII
Bilingual (Spanish)


Susan Tomasovich
Executive Administrative Assistant

Translation & Interpreting Center

Janice Rhyne, MNM
Program Manager
Translation & Marketing
Pamela Liverpool, BS
Program Assistant

Clinical Consultants

Kent Webb, LCSW

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